Frequently Asked Questions

Frequently Asked Questions

Welcome to the Outboard Solutions FAQ section. Here you’ll find answers to the most common questions about our products, warranty, ordering process, and shipping. If you need further assistance, feel free to contact us we’re always ready to help.

1. What types of products do you sell?

We specialize in used outboard motors, car engines, and transmissions. All our units are tested, certified, and in excellent working condition. We carry a wide range of brands including Toyota, Hyundai, Ford, Nissan, Honda, Yamaha, Mercury, and Suzuki, among others.

2. Are your engines and transmissions tested before sale?

Yes. Every engine, transmission, and outboard motor undergoes a comprehensive inspection and performance test by our qualified technicians. We ensure that all units meet factory standards before being shipped to our customers.

3. Do you offer a warranty?

Absolutely. All our engines, transmissions, and outboard motors come with a 6-month unlimited mileage warranty, covering internal mechanical defects. This warranty gives you peace of mind and confidence in every purchase.

4. What does the warranty cover?

Our warranty covers major internal components of the engine or transmission, including the block, heads, crankshaft, pistons, rods, valves, and gears. External parts such as sensors, belts, and gaskets are not covered.

For detailed terms, please visit our Warranty & Returns Policy page.

5. How do I place an order?

You can contact us directly via:
📞 Telephone: 
💬 WhatsApp: 
📧 Email: info@outboardmotorsupplier.com

Our sales team will guide you through product availability, specifications, pricing, and delivery options.

6. Do you ship internationally?

Yes, we export worldwide. Outboard Solutions partners with trusted freight companies to ensure safe and timely delivery of all products. We handle both local and international shipping, and we can arrange door-to-door or port-to-port delivery upon request.

7. How long does shipping take?

Delivery time depends on your location and chosen shipping method.

  • Local deliveries: Usually within 5-11 business days.

  • International deliveries: Generally between 10–21 days, depending on destination and customs clearance.

Our team will provide tracking details and updates throughout the shipping process.

8. What payment methods do you accept?

We accept a variety of secure payment options, including bank transfers, telegraphic transfers (T/T), and other approved payment methods depending on your location. All payments are verified before dispatching any order.

9. Can I return or exchange an item?

Yes. Returns are accepted under our warranty and returns policy, provided the product is in the same condition as received and within the warranty period. We prioritize fair, transparent, and prompt resolution of any issues.

10. How can I be sure I’m getting a genuine product?

Outboard Solutions sources all products directly from reliable suppliers and certified dismantlers. Each engine or outboard motor is verified, inspected, and certified for authenticity, ensuring you receive genuine and reliable equipment.

11. Can you help me choose the right engine or motor?

Yes! Our technical team is available to advise and match you with the right engine, gearbox, or outboard motor based on your vehicle model, specifications, and usage requirements. Simply provide your vehicle or boat details, and we’ll guide you accordingly.

12. How can I contact you for more information?

You can reach us anytime through:
📞 Telephone: +1 
💬 WhatsApp: +1 
📧 Email: info@outboardmotorsupplier.com
🌐 Website: info@outboardmotorsupplier.com

Outboard Solutions — Quality Engines, Proven Performance.